Returns & Exchanges

At Arccaptain, we stand behind the quality of our home welding and power tools with a 30-day satisfaction guarantee. If you are not completely satisfied with your purchase, you may return the item in its original condition for a full refund or exchange.

1

Initiate Return

Contact our support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number.

2

Package Securely

Place the item in its original packaging, ensuring all accessories, manuals, and protective materials are included to prevent damage during transit.

3

Shipping

Affix the provided shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking number.

4

Inspection and Refund

Once our warehouse inspects the returned unit, we will process your refund or ship your exchange within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing